Customer Service
Frequently Asked Questions
General FAQ
The district is open Monday – Friday from 8:00 AM to 4:00 PM. We are closed holidays.
Midway Sewer District
3030 S. 240th St.
Kent, WA 98032
Midway Sewer District
3030 S. 240th ST
Kent, WA 98032
Payment Options
Midway has partnered with InvoiceCloud to provide you better access to your account online as well as an easy and secure way to pay your bill 24 hours per day.
View your e-billing statement & pay using our Payment Portal
Please mail payments to:
Midway Sewer District
3030 S. 240th ST
Kent, WA 98032-2819
Please allow 4 – 5 business days when mailing payments.
Please make checks payable to: Midway Sewer District.
Payments can be made in person at:
- District Office during business hours. Monday to Friday 8:00 a.m. – 4:00 p.m.
- We are closed on National Holidays
You can call the Midway Sewer District office during business hours and pay with a VISA, MasterCard, American Express or Discover over the phone. There are no additional fees for this service. (206) 824-4960.
Business Hours: Monday to Friday 8 a.m. – 4:00 p.m. Closed Holidays
We also have a 24/7 Pay-By-Phone system, which includes a Spanish-language option. Please call 1-855-590-9073 anytime to pay your bill. You will need your Midway Sewer account number to use this option.
You can sign up for Autopay (thru a bank account) or Auto Credit/Debit Card payments.
Enrollment for our Autopay program is online. Please visit Our Payment Portal to enroll today.
Account Questions
Midway Sewer District bills on a 60 day bill cycle. The full amount of the bill is due by the due date on the bill.
A late charge of 10% of the current charge will be added after the due date.
Des Moines and Kent customers will be charged an additional 6.11% for City Franchise Fees. The fee is collected by Midway Sewer and paid to the Cities of Des Moines and Kent.
Federal Way customers will be charged an additional 8.55% for a City of Federal Way Utility Tax. The fee is collected by Midway Sewer and paid to the City of Federal Way.
Burien customers will be charged an additional 8.14% for a City of Burien Utility Tax. That fee is collected by Midway Sewer and paid to the City of Burien.
The current property owner is responsible for all charges on the Midway Sewer District bill. By law, sewer charges, including lien costs, remain with the property.
If ownership changes, buyer and seller must arrange for payment of previous charges. Please contact the District for a closing bill calculation.
Please contact the District if the mailing address has changed.
The property owner is legally responsible for all charges on the Midway Sewer bill.
Please see our Forms section for a fill-able form for billing a tenant, billing a property manager or billing a property manager & tenant.
If Midway Sewer is billing a tenant and a lien is filed due to the tenant’s non-payment, the tenant’s name will be permanently removed from the account. All future billing and correspondence will go directly to the property owner.
If the owner of real property serviced by Midway Sewer District is not also the occupant of that property, a copy of the bill and any past due notices may be furnished to the owner, and will be furnished if requested in writing by the owner.
1. Property must be continuously vacant for 6 months.
2. Account must be at a zero balance.
If the above items are met, the property owner can write a letter to the District, documenting the service address and the date it became continuously vacant.
Once a property qualifies for the Vacancy Policy, a Vacancy Certificate will need to be completed every billing period to continue suspension of the billing. Please contact the District if you have any questions regarding our Vacancy Policy.
Please see our Forms section for a fill-able Vacancy Certificate.
